# Switch phone and NBN in Australia

- Canonical: https://savysaver.com.au/phone-and-internet/
- Updated: 17 September 2026
- Independent educational guide. Not a telco. Not a live price table.

Most SIM-only and many NBN plans in Australia are month-to-month. Read the Critical Information Summary, keep your number, and check exit fees before you switch.

## Do this today

1. Open your current contract. Note the end date, any device balance, and early-exit fees.
2. Read the CIS on the new plan: price (intro and ongoing), data, typical evening speed (NBN), coverage.
3. Switch and keep your number. The *new* provider ports it. Do not cancel the old service first.

## Mobile

If you own the phone, SIM-only month-to-month is usually the flexible option. Intro prices often rise after 3–12 months.

From 30 June 2026, mobile providers must publish coverage maps with four standard labels (good, moderate, basic, none).

## NBN

NBN Co wholesale prices moved in 2026; many retailers passed that on, especially on slower tiers. Compare typical evening speed (7–11pm) and the ongoing monthly price. Some providers still want 30 days’ written notice to cancel.

## Official tools

- ACMA switching: https://www.acma.gov.au/switch-your-phone-or-internet-provider
- Telecommunications Industry Ombudsman: https://www.tio.com.au/
- ACCC broadband speeds: https://www.accc.gov.au/consumers/internet-phone/broadband-speeds